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| 1.
What
is Ananzi
dial-up?
Ananzi
dial-up
is an
affordable
dial-up
Internet
access
package
offering
analogue
Internet
dial-up
access,
24 hours
a day,
7 days
a week
at substantially
reduced,
affordable
rates. 
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| 2.
What
does
Ananzi
dial-up
cost?
There
are
currently
3 Ananzi
dial-up
subscriptions
available
as follows: -
3 months
access
= R
165.00
including
VAT.
- 6
months
access
= R
305.00
including
VAT.
- 12
months
access
= R
580.00
including
VAT.
Please
note
that
all
subscriptions
are
payable
in advance
via
on-line
credit
card
transaction
only. 
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| 3.
What
do I
need
to sign
up for
an Ananzi
dial-up
account?
Ananzi
does
not
supply
you
with
a modem
or a
telephone
line.
Thus
in order
to apply
for
and
use
your
Ananzi
dial-up
you
will
need
the
following:
-
An Analogue
Modem.
- An
Analogue
phone
line.
- A
Credit
Card
for
payment.
- An
Ananzi
Mail
free
e-mail
account. 
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| 4.
How
do I
sign
up for
an Ananzi
dial-up
account?
Simply
log
in to
your
free
Ananzi
Mail
e-mail
account
via
the
web
interface
at http://mail.ananzi.co.za
and
click
the
Ananzi
dial-up
image
or the
link
next
to it.
This
will
take
you
to the
Ananzi
dial-up
registration
page.
Complete
the
registration
and
submit
your
application.
If your
application
has
been
successful
you
will
receive
an invoice
and
a receipt
for
the
credit
card
transaction
via
e-mail.

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5.
How
do I
know
if my
application
for
an Ananzi
dial-up
account
has
been
approved?
Once
your
application
has
been
processed
and
approved
you
will
receive
an Invoice
and
a receipt
for
the
credit
card
transaction
via
e-mail
at the
e-mail
address
specified
in your
application. 
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6.
What
number
will
I dial
up to
once
my Ananzi
dial-up
account
has
been
approved
and
processed?
You
will
be able
to dial-up
to the
IS point
of presence
nearest
you.
A
list
of points
of presence
and
dial-up
numbers
as follows:
- Local 0860 Number (within 50km radius of an Ananzi Pop POP)
0860
473425
- Rosebank
(011)
340
7500
- Pretoria
(012)
307
0300
- Cape Town
086
047
3425
- Paarl
(021)
860
0100
- Durban
(031)
560
4000
- Pietermaritzburg
(033)
845
0000
- Bloemfontein
(051)
404
0000
- Port Elizabeth
(041)
397
2000
- Port Shepstone
(039)
688
0700
- Potchefstroom
(018)
299
9500
- East London
(043)
702
6300
Kimberley
(053)
839
2500
- Nelspruit
(013)
753
4400
- Vaal Triangle
(016)
980
8000
- Richards Bay
(035)
799
0000
- Pietersburg
(015)
291
0000
- Welkom
(057)
391
0000
- George
(044)
801
0500
- Secunda
(017)
620
5000 
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7.
What
username
and
password
will
I use
to establish
my Ananzi
dial-up
connection?
Your
Ananzi
dial-up
username
will
be your
Ananzi
e-mail
address,
e.g.
example@ananzi.co.za,
and
your
dial-up
password
will
be your
Ananzi
e-mail
password. 
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8.
Where
can
I use
my Ananzi
dial-up
account?
Ananzi
dial-up
is currently
only
available
in South
Africa.
You
will
be able
to dial-up
to any
of the
points
of presence
listed
here. 
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9.
Do
I need
an Ananzi
Mail
e-mail
account
to qualify
for
Ananzi
dial-up?
Yes.
You
must
have
an active
Ananzi
Mail
e-mail
account
to qualify
for
Ananzi
dial-up. 
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| 10.
How
do I
obtain
an Ananzi
Mail
free
e-mail
account?
Simply
visit
http://mail.ananzi.co.za
via
your
web
browser,
click
the
sign
up link
and
register.
Its
FREE. 
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| 11.
Does
this
mean
I will
now
have
to pay
for
my Ananzi
Mail
free
e-mail
account?
No.
Ananzi
Mail
remains
a free
web
based
e-mail
service.
Although
you
are
required
to have
an active
Ananzi
Mail
free
e-mail
account
to qualify
for
Ananzi
dial-up
you
do not
require
an Ananzi
dial-up
account
to register
or use
your
free
Ananzi
Mail
e-mail. 
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| 12.
I
have
a free
Ananzi
Mail
account.
Must
I purchase
an Ananzi
dial-up
to keep
my Ananzi
Mail
account?
No.
Ananzi
dial-up
is an
additional
service
and
does
not
affect
your
existing
free
Ananzi
Mail
e-mail
account.
You
must
however
have
an active
Ananzi
Mail
free
e-mail
account
to qualify
for
Ananzi
dial-up. 
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| 13.
Do
I still
need
to pay
Telkom
costs
if I
have
an Ananzi
dial-up
account?
Yes.
Ananzi
dial-up
provides
you
with
Analogue
dial-up
Internet
access.
This
will
require
you
to establish
an analogue
dial-up
connection
via
your
Telkom
phone
line.
You
will
still
be liable
for
all
call
charges
to Telkom. 
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| 14.
Does
Ananzi
dial-up
offer
ISDN
dial-up?
No.
Ananzi
dial-up
is currently
restricted
to Analogue
dial-up
only.
We do
not
cater
for
ISDN
digital
dial-up. 
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| 15.
How
can
I pay
for
my Ananzi
dial-up?
You
can
only
purchase
an Ananzi
dial-up
account
using
a credit
card
via
online
application.
No other
form
of application
or payment
will
be accepted.
You
may
select
a 3,
6 or
12-month
subscription
payable
in advance
by credit
card. 
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| 16.
Does
my Ananzi
dial-up
give
me access
to News
groups?
Yes,
you
have
full
access
to News
groups.
The
news
server
is:
news.ananzi.co.za. 
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| 17.
How
many
e-mail
accounts
do I
get
with
my Ananzi
dial-up?
You
may
register
as many
free
Ananzi
Mail
e-mail
accounts
as you
desire.
Ananzi
Mail
is a
free
web
based
e-mail
platform.
Simply
visit
http://mail.ananzi.co.za
and
select
the
sign
up link
to register.
Your
Ananzi
dial-up
account
will
however
only
be applicable
to the
Ananzi
Mail
account
you
used
to apply
for
Ananzi
dial-up.
Not
all
free
Ananzi
Mail
e-mail
accounts
come
with
Ananzi
dial-up
access. 
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| 18.
I
wish
to receive
mail
in my
mail
client,
like
MS outlook,
what
is my
incoming
(POP3)
server?
You
can
retrieve
you
Ananzi
Mail
e-mail
using
a mail
client
by specifying
pop.ananzi.co.za
as your
incoming
(POP3)
mail
server (pop.mighty.co.za for Mighty users)
in your
mail
client
settings. 
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| 19.
I
wish
to send
e-mail
using
my mail
client,
like
MS Outlook,
and
Ananzi
dial-up,
what
is my
outgoing
(SMTP)
mail
server?
If
you
are
dialing
up to
your
Ananzi
dial-up
account
you
may
use
smtp.ananzi.co.za
as your
outgoing
(SMTP)
server (smtp.mighty.co.za for Mighty users).
However
if you
are
dialing
up to
any
other
ISP
to establish
your
Internet
connection
you
will
need
to contact
your
ISP
and
use
their
outgoing
(SMTP)
mail
server. 
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| 20.
Can
I use
a payment
method
other
than
credit
card?
No,
in order
to be
able
to provide
our
customers
with
budget
dial-up
we can
only
process
credit
card
transactions
as other
payment
methods
would
increase
the
costs.

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| 21.
How
soon
after
I've
signed
up can
I use
my Ananzi
dial-up
account?
As
soon
as you
receive
a mail
stating
that
your
transaction
has
been
successfully
processed
you
can
use
your
Ananzi
dial-up
account.

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|  Frequently
Asked
Questions | 
Setup
Instructions | Terms
And
Conditions
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